FAQs

How long does delivery take?
Orders are typically delivered within 5–10 business days.
Do you offer free shipping?
Yes, Melsy Boutique offers free shipping on all orders within the United States.
Can I return an item if it isn't suitable?
Absolutely. We offer a 30-day return policy, giving you plenty of time to ensure your item is right for you.
How can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
How long does order processing take?
Orders are processed within 1–3 business days.
How do I choose the correct size?
A detailed Size Guide is available on each product page to help you find your ideal fit.
What payment methods do you accept?
We accept all major credit and debit cards through our secure checkout process, as well as other available payment methods shown at checkout
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What if my item arrives damaged or incorrect?
Please contact the Melsy Boutique customer support team as soon as possible with photos of the issue, and we'll arrange a suitable solution promptly.
How can I contact Melsy Boutique?
You can contact our customer support team at support@melsyboutique.com or through our Contact Us page. We aim to respond to all enquiries within 24–48 business hours.