FAQs

• How long does delivery take?
  Orders are typically delivered within 5–10 business days.
  
  
• Do you offer free shipping?
  Yes, Melsy Boutique offers free shipping on all orders within the United States.
  
  
• Can I return an item if it isn't suitable?
  Absolutely. We offer a 30-day return policy, giving you plenty of time to ensure your item is right for you.
  
  
• How can I track my order?
  Once your order has been dispatched, you will receive a confirmation email containing your tracking information.
  
  
• How long does order processing take?
  Orders are processed within 1–3 business days.
  
  
• How do I choose the correct size?
  A detailed Size Guide is available on each product page to help you find your ideal fit.
  
  
• What payment methods do you accept?
  We accept all major credit and debit cards through our secure checkout process, as well as other available payment methods shown at checkout
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• What if my item arrives damaged or incorrect?
  Please contact the Melsy Boutique customer support team as soon as possible with photos of the issue, and we'll arrange a suitable solution promptly.
  
  
• How can I contact Melsy Boutique?
  You can contact our customer support team at support@melsyboutique.com or through our Contact Us page. We aim to respond to all enquiries within 24–48 business hours.