Shipping policy

At Melsy Boutique, we are committed to providing a smooth and reliable shopping experience for customers across the United States.

Shipping Coverage

We currently deliver throughout the United States.

Free Shipping

We proudly offer Free Shipping on all orders with no minimum purchase required.

Order Processing

Orders are processed within 1–3 business days (Monday to Friday).

During periods of high demand, promotions, or holidays, processing times may be slightly extended.

Delivery Times

Once your order has been processed, estimated delivery times are:

  • Processing Time: 1–3 Business Days
  • Shipping Time: 5–10 Business Days

Please note that delivery times are estimates and may vary due to factors beyond our control, including carrier delays, customs procedures, weather conditions, or peak seasonal demand.

Order Tracking

Once your order has been dispatched, you will receive a shipping confirmation email containing tracking information where available.

Incorrect Address Information

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order cannot be delivered, additional shipping fees may apply for re-delivery.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost during transit, please contact us as soon as possible at:

support@melsyboutique.com

Our team will work with the shipping carrier to investigate the issue and provide an appropriate solution.

Delivery Delays

While we strive to deliver all orders within the estimated timeframe, we cannot guarantee exact delivery dates.

Melsy Boutique is not responsible for delays caused by shipping carriers, customs authorities, weather conditions, public holidays, or other circumstances beyond our control.

Policy Updates

We reserve the right to update this Shipping Policy at any time. Any changes will be posted on this page and become effective immediately upon publication.

About Us

Melsy Boutique is operated from Belgium and proudly serves customers across the United States.

Contact Information

E-mail Address: support@melsyboutique.com
Phone Number: +1 857 3021374

Store Name:
Melsy Boutique

Website:
melsyboutique.com

Warehouse Address:
124 S Danielle Dr, Bellefonte, PA 16823، United States

Business Name & Address:
Melsy Boutique
BE - 1030234525
Veldegemsestraat 43, 8210 Zedelgem
Belgium

Customer Service Hours

Monday to Friday: 9:00 AM – 6:00 PM
Saturday to Sunday: 10:00 AM – 4:00 PM

About Melsy Boutique

Melsy Boutique is operated from Belgium and exclusively serves customers across the United States. We specialize in women's jackets, offering elegant, versatile, and timeless styles for every wardrobe.